HOTEL Y BUNGALOWS BALCON DE CÓMPETA

A quiet, family-run hotel with friendly staff and amazing views. So handy to the town and all amenities and great value for money. It does require a fair bit of TLC, especially in the pool area but nonetheless we really enjoyed our holiday.

Very disappointing experience at Hotel y Bungalows Balcón de Cómpeta.

We arrived on a Friday night with a confirmed reservation made through Booking.com, but when we got there there was nobody at the property to check us in. No staff, no reception, no instructions, and no response when we tried to contact the hotel.

Instead of enjoying a planned family dinner, we were left outside with three children, forced to start searching for another hotel late in the evening in a small town where options are limited.

It was an extremely stressful situation for a family traveling with kids. Even worse, the property never responded afterwards.

The lady at the reception desk was very warm and welcoming. The hotel sits on the top of a mountain and overlooks the valley, offering breathtaking views. That said, this is a remote location so plan accordingly. Expect an hour of driving to/from the airport, and at least a half-hour to the coast

The food was great, but the service is just okay. Light breakfast fare, but of good quality. Nice spread of cheeses, breads, and juices. Coffee served at the bar. The patio is very nice to sit on to have dinner, especially when the weather is nice

Parking is a bit of a hassle, but the lady at the reception desk did a very good job of explaining where to park/where not to park

I cannot emphasize how friendly the lady was (I didn't think to ask her name).

Stayed here for 5 nights with our family in 4 rooms .All were superb with balconies.one was a bit dated but clean and functional with working air con.
Dont know where the malicious reviews about the pool came from. It was perfect. Noticed they tested and cleaned it daily and filtered. The grandkids adored it.
Breakfast good. Proper coffee fresh bread. Lunchtime again perfect fresh and amazing value.
One of the best holidays weve had.
Thank you Balcon especially Maria and Jude

I send a complaint regarding the pool, no reaction:

July 4th, 2026
We came for swimming today. We paid € 30,00 for sunbeds and entrance. The pool did not look clear at all today. I wore a brand new white bikini today. As I came home I noticed my bikini had a yellowish creme colour. I do not think this should be the case.
What solution can you give me?