I had my car towed to this garage due to an urgent issue and explained the situation clearly. I was initially told it would take at least 3 weeks, which I understood and accepted.
However, after I agreed to the wait, the lady changed her mind and said they don’t want the job and don’t have time for “this kind of big job.” The way this was communicated came across as rude and unprofessional.
I had already brought my car here twice before because it’s the closest option, but after this experience I won’t be coming back.
They might be good mechanics, but customer service clearly falls short, and I won’t be leaving my money somewhere I’m treated like that.