I was extremely disappointed with the service at this salon. The lack of professionalism from both the owner and staff was shocking, and it’s difficult to understand how a business with such poor customer service continues to operate.
I paid for my younger sister to receive a cut, wash, and root colour. Not only was her appointment delayed by over four hours, but when she finally arrived, we were told she had only been booked in for a wash and cut. This level of disorganisation and disregard for customers’ time is unacceptable.