The worst insurance broker in Malaga. I filed a claim with them through their advisor, and it was a disaster. They offer no help whatsoever; they simply wash their hands of the matter. It took them six or seven months, or even more, to respond, only to tell me they wouldn't cover it. Initially, they very politely told me I was right and that if I didn't take legal action, it was clear I wouldn't be involved. After having to contact them every two weeks myself—because they simply don't help or communicate anything—they clearly don't care about your service.
I will never use them again, nor will I use Allianz. The worst insurance broker. I don't recommend them. If you have any problems, you're on your own.