Bely Copisteria Digital

My experience with this place involves framing an embroidery piece. I went to this establishment in early December to drop off an embroidered piece I wanted framed as a gift. I chose the frame, the dimensions, and everything. Two weeks later, when I went to pick it up, I took it home and realized they had framed it crooked, with at least a centimeter difference from one corner to the other. I took it back, and the first thing the saleswoman did was measure it with her finger and say she didn't think it looked bad. She eventually accepted it and told us it would take a while due to the holidays and their workload, which was completely understandable. They called us a month and a half later to pick it up. After explaining that they had taken longer to ensure it was done as well as possible, the first thing they told me was that they were giving it to me that way because the fabric wouldn't stretch any further, even though there was plenty of fabric left over when I brought it in the first time. When I got home, I realized that not only was it still folded, but it was also stained, and some threads had come loose from the embroidery. I emphasized that the embroidery was new, done the day before I took it to the copy shop at a very professional establishment that specializes in this. I'm not going to take it back because it seems like a waste of time, but I'm completely disappointed. It was something very special to me, and now it's become a long and sad story.

The service and attention are perfect. They're quick and efficient, both in person and via WhatsApp. It's our go-to copy shop. Thank you for your excellent work.

The best place in the world, they treat me extremely well and are very kind.

I asked them for a stamp for a nightclub, explained the size I needed, and after four days they made me a huge office stamp. Beyond that, I just went back to order refill cartridges, and obviously there's a wait because they have to order them. They have a print shop, but everything is delayed, and they obviously print whatever they want. They could also improve their customer service; they don't even look you in the eye, and you have to wait until they finish talking about their lives before they'll finally attend to you. Very unprofessional.

Horrible, bad, very bad
Terrible service – I'm never going back

I went to this copy shop on July 8, 2025, around 6:00 to print some documents, and the experience was awful from beginning to end.

As soon as I walked in, they completely ignored me for several minutes. When they finally attended to me, they were rude, unwilling to help, and had a really unpleasant attitude. I emailed them the documents, and it took them ages to open them. On top of that, when they finally printed them, they came out badly: parts were cut off, the formatting was wrong, and the print quality was quite poor.

I asked them to redo it correctly, and all I got were excuses and rudeness. They don't accept criticism and show no interest in doing their job well.

The place was dirty, disorganized, and gave a very bad impression.

And on top of that, they are very expensive compared to the copy shop next door, where I was served with kindness, speed, better quality, and much fairer prices. I regret not going there directly.

If you want to throw your money away, come to this place.