What makes this shopping mall so special is the people who work there, always very friendly and helpful, from managers to operations staff. Yesterday was a tough day had to call on security and general operations staff to help me find my car as I was convinced I had put in one of the lower floors- a result of too many shopping centre visits on Good Friday- it may seem meanial but being unable to speak the language, exhausted and having left the phone in the car led to a percarious situation. The security staff were brilliant, so kind and understanding, not to mind being patient, eventually finding my car and saving the day. As they would not accept a tip, their professionalism deserved an acknowledgement.