Electroair Castillo

We had a problem with our Samsung unit that we discovered early in the morning the 19:th of July 2023. This company was here already to Lunch and could identify the problem and order the needed spare parts within 30 minutes. Thanks for excellent and fast service.

A very efficient and fast service. Great communication. Thankyou for all your help and assistance and a very prompt repair.
Thanks to everyone at Electroair Castillo.

I want to especially highlight the excellent work of Samsung's Official Technical Service, and in particular Electroair.

The service has been impeccable: fast, efficient, and highly professional in every interaction. It's reassuring to work with a team that responds so well when you really need them.

The quality of their after-sales service makes all the difference, and in our case, it's one of the main reasons why we continue to choose the Samsung brand for our projects.

Electroair is, without a doubt, a leader in technical service: efficient, reliable, and with excellent workmanship.

100% recommended, both for the quality of the equipment and the technical support behind it.

Thank you for your commitment and level of service.

My experience with them has been outstanding. It's exactly what you'd expect from a technical service. I went to request a bottle rack for a Samsung refrigerator. They were incredibly friendly, showing empathy and a great knowledge of the product. The bottle rack arrived within the stated timeframe. They even resolved a minor issue that arose during the process. An efficient and helpful technical service. 100% recommended.

Excellent service from Samsung, where you receive very professional attention and sound advice, plus you can count on prompt service. Special mention goes to Fran and his supervisor, Mr. Castillo, the head of Samsung technical service.
This service makes you want to buy Samsung because its maintenance is just as important as the purchase itself. I recommend it 100%.