DO NOT BOOK THIS HOTEL. This hotel is a disgrace, please don’t waste your money on this appalling place. Service & experience is like a hostel, prices are like it’s a palace. A 4* hotel should have basics covered - they should clean your room daily, for example. That is NOT included here, you have to pay extra fees to have your bins emptied, your bed made etc. £30 extra a night, for that. Even in the most basic of hostels, this kind of thing is included. In this place, it’s an opportunity to make more money. Want to use the gym? You have to buy water, because there isn’t any way of staying hydrated otherwise. Want a beach towel? You have to give a card to receive a towel, but there is NEVER a member of staff manning the towels. A morning coffee to your room? Forget it, you have to collect it from reception. Farcical. Want a taxi? Good luck - the reception are so incompetent that despite requesting one 90 minutes in advance, they forgot. And we then missed our dinner reservation because the next one took 45 minutes to show up. Security is also very lax - the main entrance to our room building didn’t have a proper lock so it was easily accessible without a key card. Huge risk for young families. The staff are lacking initiative, very chaotic and none would survive 24 hours in any other European 4* hotel. Almost funny, if it wasn’t so eye wateringly expensive.