Exe Estepona Thalasso & Spa - Adults only

In the summer this place might be ok, off season not so much. The bar was mostly unattended and a waiter needed to be called by reception when we needed attention. It also closed early and there was nowhere to get any water.
The Spa is ok, unfortunately the big pool seems to have disappeared and some of the functions dont work.
Room was clean, Breakfast was ok. We didnt try dinner as there was mainly only Fish courses on the menu. Not a lot of free parking, 15€ parking in the hotel available. Nothing in the area to do in the evening, besides a few restaurants in Cancelada (15-20min walk) - can recomend "La Finca" in Cancelada - 5 stars!!

Stayed on 27/11/25 for 5 nights. Location is a bit far out from centre but only costs 13 to 15 euros by taxi. Hotel is amazing. Room was spacious and very clean. Breakfast
Is excellent with various choices. Staff were olive and helpful. The only downside for me was that the bar area is small and the choice of drinks restricted.

Love this place but some guests should remember thats its an adults hotel and also its a spa so relaxing in mind.

There was young kids and also some adults who i stead of relaxing their fun was to be loud, obnoxious and play rugby in the water. When the whole atmosphere was people chilling out.

Room was lovely, amenities where lovely. We booked the Deluxe suite with a jacuzzi. The room was beautiful, the terrace was beautiful. View was also great.

Unfortunately, we were let down by the service and food. We paid over £800 for 2 nights. We asked if we could have our dinner in our room and where told that they charge nearly £10 just to bring food to your door, the AC wasn't working as it should and it took the technician over an hour to turn up. We paid for late check out and when we asked about this we were told that we had to call the reception the night before to confirm availability, we did so and where told that we have to call the morning of check out for availability which defeats the whole point of check out, not only this but if we have paid for the service, we shouldn't be chasing them, they should be calling us.

Dinner was tasty, and breakfast was very underwhelming in taste, I found mouldy bread on the buffet, which I reported to a waitress who didn't seem to care very much.

As I mentioned, Rooms 5*, service 2*.

I recently stayed at this hotel and unfortunately, my experience was rather disappointing. While the hotel itself is clean and the rooms are well-maintained, the overall service left much to be desired.

The breakfast was particularly underwhelming – it was the same limited selection every day, lacking variety and taste. The quality of the food was quite poor, and sadly, it did not meet basic expectations. The cocktails were equally disappointing; they tasted very cheap and there were even technical issues during their preparation, which did not inspire confidence.

The hotel's location is acceptable – it's conveniently close to the highway, which makes it easy to reach by car. However, you do need a vehicle to get around, as most places of interest are not within walking distance. Thankfully, there are a few nearby shops where you can buy essentials, which made self-catering a more appealing option during our stay.

Overall, while the cleanliness of the hotel was a positive aspect, the poor service and low-quality food and drinks significantly affected our experience. I expected more and, unfortunately, would not choose to stay here again.