Guadalpin Suites

Poorly maintained building: you arrive outside to very large, dirty, dust-covered windows and a dirty red entrance carpet with the glass broken on the front revolving door and then taped up.

€10 for a plate of chips poor quality chips. The lunch/dinner food is average at best, but they charge the same as a quality restaurant. It's a good 3-star, but it's very dated and has poorly maintained common areas.

They have purchased the hotel sunbeds from Lidl next door, as they are the cheapest money can buy and bend in the middle even though I am not fat. The towels were also from Lidl, as they are small worn-out and many years old and don't give you a 4-star feeling.

It feels like they are penny-pinching on everything, including the food quality, portions, towels, and sunbeds. They want 4* prices for 3* food. Also, rooms were a nice size with a lovely balcony and good-quality rooms, but they were also not clean; we had black feet all week walking on bedroom floors and we noticed cleaners not using bleach and using dirty mops.

We were told upon arrival:

"You only get one towel per day," and this towel is a small, faded, cheap, years-old, poor-quality Lidl towel they should have dumped years ago.

The restaurant has average-quality food and is way overpriced, but the staff in the restaurant are nice, especially the older gentleman. The restaurant is never busy, as it's a rip-off for the quality-to-price.

Rooms were a good size and comfortable. It was previously a 4-star, but now it is dated and poorly maintained. The lifts are also dirty and not properly cleaned even though there are loads of cleaners around daily.

The lifeguard is never at the pool and spends the day inside talking to the bar staff. The staff at reception are not rude and are always professional, but they are not at all friendly or welcoming when you arrive.

The poor has no atmosphere; some days music is on and some not and when it is on, you can hardly hear it.

It's not a bad place, but it's definitely not a 4-star and has some good and bad points!

Great hotel with great location and would like to thank every one especially Mr Adam he was very impressed and great hospitality and service .. thank you Mr Adam for great service and nice smile

The hotel itself is in a great location, a 3 minute walk from the beach and a 10 minute drive from porta banus. The hotel staff are very helpful and polite. The rooms are very clean and the showers have great water pressure, they also have very spacious balconies. You can rent bikes and electric scooters at reception.

Great location. Stayed in a private airbnb, newly renovated - fantastic!

The location of the hotel is good also you can get a public transport from 3 minutes walking distance. We booked that hotel through Booking.com believe that it was 4 stars hotel however it was far from that, first of all if you are a lady and use a separate towel for your hair forget that once you’re staying there, the staff left only one towel for each guest and if you ask extra towel they charge for that, also they don’t change the towel every day, unless you pay extra for that. This hotel has a work system like hostel or cheap hotel near to the highway, they ask deposit and once you are living they left you waiting in the reception for a while until the staff verify the hotel room also if you use the kitchen be careful for don’t use the salt or other basic staff, they overcharge everything. If you are morning person, like to wake up and swim in the pool forget that, you are only allowed to use the pool after 11 am also if you are thirsty at the pool you pay 3 euros for a little bottle of water, basically everything in this hotel has a extra charge. I would say that the price of this hotel remains 4 stars but the staying is an experience in a 1 star hotel.