Health Center Estepona

A disgrace! I was taken to the hospital by ambulance in the early hours of the morning due to an acute sciatica attack caused by a severe herniated disc. I had to wait for over an hour in a chair. When a doctor finally bothered to see me, he stayed for no more than a minute and a half to hear about my issue — he didn’t even examine me. He asked a nurse to give me an injection (I have no idea what it was), and prescribed me an anti-inflammatory and a painkiller. It later turned out that these medications were completely inadequate for my condition. After the injection, I was discharged from the hospital with total indifference. Outrageous.
To top it all off, not a single person spoke English. Fortunately, I know a bit of Spanish (but not enough). The same thing happened when I called 112 — I couldn’t reach anyone who could speak English. For such a touristy region, this is unacceptable.
Just one positive comment : The paramedic was very kind and he was the only one who spoke English

This central medical surgery can be a bit chaotic but once you have your medical card and the appointment APP it’s a great asset.

With basic Spanish you can get what you need. My doctor speaks almost no English but I would not change him as he puts in the time and effort to make me feel he cares.

The reception staff are very supportive and most throw in a few English words to clarify if you look perplexed. I have not considered those who can’t are rude.

Take some notes already translated to show if necessary and don’t panic or get frustrated. Persevere and you will realise 4 stars is not overly generous.

As UK citizens my wife & I were impressed by the speed & treatment we (she) received here. Suspected broken ankle confirmed within 20 minutes of walking in & referred to Marbella hospital. The staff spoke better English than we spoke Espanol!

Worst experience, very unprofessional and unpolite , I came to get a COVID certificate of recovery and the woman didn't know what I was talking about . I asked her to ask a colleague because obviously she could t help me and I made the effort to speak in Spanish and be very clear about my request, giving all the documents necessary as it is said on the website of the government and she got angry as I insisted . I kept very calm and she called the security because I didn't want to leave without my document . Unreal. The security man helped me out to get my certificate with another staff. Outrageous

Poor service and unprofessional! Yesterday i needed an injection as part of my therapia and since my husband was not able to make it i went to the medical center being an european citizen. But no, an unprofessional nurse blonde, medium length, with glasses said that I couldn't have any service with no "cita" appointment...what????? She continued saying that I didn't even have a doctor there...I tried to explain that was my private therapy and I only needed a nurse who was able to read my medical paper which explain the injection, and I also that I am an European citizen with a sanitary European card..but she kept saying that was not possible without a doctor and an appointment without even mention the " Urgencias". Shame of you! I then ended up at Cenyt and all was fine! Ridiculous center!