I can confirm it’s easier to apply for a mortgage and buy a home than to even arrange a viewing for a long-term rental through this agency. Last year, I had to submit multiple documents and paperwork, only to be denied the chance to even view a property. They even requested bank statements (again this was just to view the property). In the end, buying a home genuinely turned out to be more straightforward. Reflecting on that experience recently prompted me to leave this review. Renters really do face an uphill battle with agencies like this.