Hotel Catalonia Puerta del Mar

Fantastic hotel in an excellent location! Beautiful, clean, and comfortable rooms, outstanding service, and a warm, welcoming team. The perfect place to stay while exploring Málaga. We truly enjoyed our stay and would definitely come back. Highly recommended! ⭐⭐⭐⭐⭐
Dimitrios & Mary, Greece

I can attest to the review below on the fire alarm. The experience at around 5am+ on 25th February was nothing short of chaotic. A fire alarm should be a clear signal; instead, their system was going on and off repeatedly. We tried to go to sleep after the alarm stopped for a while. Then 10 mins later it went off again, rang once then turned off. We saw no staff, received no guidance, and were left to figure out the situation ourselves.

The management’s excuse in the morning was that some guest was smoking in their room and was only given a light apology for the inconvenience. Not allowing their guests to have properly sleep due to their inability to manage a false alarm is unacceptable. They have 0 service recovery. I’m sure if the stay goes smooth, it’s a good hotel to stay. But if something goes wrong, don’t expect any good service from the staff/management.

Hi. Just arrived back home after a six night stay at the hotel with a bed and breakfast booked through jet 2 staying in room 105 on the first floor .
What can we say?
Food. (Breakfast buffet) gave a great start to the day. Plenty of it and a good choice of food from cold plate and hot, more continental and not an English fry up in sight.
Room. Large comfy bed, clean with air-con, hot walk in shower room and cleaned daily. Room is double glazed keeping outside noise to a minimum, safe coded to your own choice.
Staff. From start to finish, lovely people. Any problems sorted out in minutes (air con shown how to use properly and the safe opened and reset code) by front of house staff. Kitchen staff an absolute pleasure (thanks Alan and his team).
A great central location in Malaga, the port, trains, buses all within walking distance so all in all a great base to start your day off from.

The hotel is in a central location but remains peaceful and quiet enough despite being walking distance from many famous sites. The rooms were very clean and nicely renovated. However, many hotel guests, including myself, were woken up between 4-5am by the fire alarm which kept ringing intermittently. During the first round, i tried calling the front desk but the line was engaged, so we got dressed and prepared to head down. The second time alarm went off, we headed down by the stairs and saw many other guests going down as well. There were no staff trying to explain the situation properly, just one front desk employee who claimed they had it under control and another guest then said "could be false alarm". Since there seemed to be no instructions from the hotel staff, the guests eventually started going back up. However, the alarms kept ringing repeatedly for a total of about 40 minutes. There was no explanation for the alarm, no apology for the disruption of our rest, no offer for partial refund or even vouchers, nothing. This is very unbecoming of a 4-star hotel. We asked one of the morning staff what happened and they said it was the system. But when we checked out the following day, another staff said it was because a guest was smoking in their room. This is rather strange as the alarm should have stopped after the cigarette smoke dissipated, but it went on and off repeatedly for close to an hour.

We stayed here for 3 nights on a city break. The hotel is superbly placed on the edge of the historic centre, giving you easy access to this wonderful area, full of culture, tapas bars, restaurants and shops. The hotel was exceptionally clean and well appointed, the room was very stylish, comfortable and well equipped as was the bathroom. All the hotel staff were polite and helpful. I would highly recommend a stay here. We will be returning!