I've been trying for four months to get an invoice for the work I did, where they charged me VAT. Raúl Ruiz isn't responding to messages. He's a dishonest and shameless character. Nothing more needs to be said.
One of the most formal I know
I've been trying for four months to get an invoice for the work I did, where they charged me VAT. Raúl Ruiz isn't responding to messages. He's a dishonest and shameless character. Nothing more needs to be said.
On Friday, he installed a water heater for me, and it's not installed correctly. He told me he would be here on Monday at 5:00 PM, but nothing. I called the technical service department and they asked for the purchase invoice. I requested it from Raúl Ruiz, and he hasn't given it to me, and he hasn't picked up the phone yet. My partner, who owns a bar, did the same thing... without an invoice.
So, when the technician comes tomorrow, I'll file a complaint and claim the costs the situation is causing me.
They're not professional at all, they leave the job half-finished and when you try to call them, they don't answer. When you finally get through to them, they say they'll come by one day, but they don't, and it goes on like this for practically a month...
One of the most formal I know
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