Novatrans - Tecnología para el Transporte

We are a transportation company, and our experience with Novatrans has been terrible. About a year ago, we signed up for the Digital Kit with them, and to our surprise, we ended up having to pay for it ourselves without the company taking any responsibility.

The transportation software malfunctioned for three to four months and was constantly crashing. We tried to contact the person in charge of our account many times, and most of the time they didn't even answer the phone. When they did answer, the only solution they offered was to blame our internet connection (aside from the times they tried to sell us other things). We subscribed to another of their services, the driver app, and to this day, we're still waiting.

The worst part is that the director himself promised us they would cover the cost of the Digital Kit, provide us with an invoice, and refund us for the malfunction. We're still waiting. Promises that go unfulfilled.

To any transport company considering hiring this program, we advise you to think it through very carefully and if you want details, call us and we will take care of informing you.

Qualified, effective, and efficient staff. They were very friendly, answering my questions and guiding me through the entire process, making things much easier. Thank you, Juan, Manuel Porras (Projects and Grants Consultant), and team; you are all great professionals.

My review is based on over six years of working with Novatrans. It's an excellent software for managing transport companies, with ongoing updates and constant support. The team behind it is highly professional, attentive, and efficient.

We've been with them for 5 years now and everything has been perfect. We're delighted with the program and the team... They're attentive, friendly, and they resolve any questions or problems. We would definitely hire them again.

I'd like to share that we have this company contracted for both the management of a transport company and the management of a workshop, and I can only say that they are delightful, their technical support is spectacular, they adapted the entire program to our needs, and in short, I don't regret hiring them at all. 😉