I went to pick up a baby gift basket after receiving an email saying I could collect it from the store, but it turns out they haven't had that basket for three weeks. You could at least give advance notice and avoid wasting people's time. To make matters worse, they told me they had other baskets there, but since it wasn't the one I requested, they didn't even offer me the option of ordering another one, knowing it was their fault. It's shameful.