SINGULARU

The bracelet was lovely, a gift from a friend, but I already had it. I went to the Plaza Mayor store to exchange it since I was a regular customer, but because it didn't have the plastic wrapping, they wouldn't exchange it, even though I had charged my friend for the gift box and the gift receipt on time. The treatment from the two sales assistants at Plaza Mayor was awful. I'm forced to write everything on the back of the receipt, so you know, even though it was a gift and you charged me for the gift box, which, by the way, they gave me without the plastic wrapping. I'm attaching photos so you can see for yourselves. I don't recommend buying from stores with that policy, and those rude sales assistants won't last long... EDIT: Since you told me to send an email so you could look into my case more closely, and I did so 48 hours ago, and you haven't responded, I don't know why I bothered writing the email. As I suspected, it was a dead end. Like I said, you've lost a customer, and I don't recommend you and I won't buy from you again. Your return policy is pathetic and made up, especially since you yourselves (I spoke with my friend) put the bracelet in the gift box you charged me for... Oh, right, so it couldn't be returned. I understand now... BEWARE OF SINGULARU and their rude saleswomen at the Plaza Mayor store in Malaga.

Yesterday afternoon I went with my little one to pick something up, and the sales assistant who helped us was incredibly nice and friendly!

Thank you so much for your service; it's what we value most when we're customers and go into a shop 🥰

I live abroad and wanted to give my mother a gift with a personalized note. I called Singularu's main office and they told me it was impossible. When I called the store, the woman who answered explained how I could do it while I was away, with my mother coming to pick it up. My mother received it perfectly as a gift, as if I had prepared it myself (in fact, the woman's handwriting is identical to mine). She wasn't obligated to do it, but she did it to fulfill my mother's wish. I'm so grateful for her kindness and dedication; my mother was also thrilled to receive a personal gift from me while we were so far apart. I want to tell the woman that she's amazing and deserves a raise.

A must-visit for finding beautiful jewelry at great prices. I especially want to highlight the excellent service I received from the sales assistants, Patri and Feli, who helped and advised me on everything I needed. Very happy with my purchases :)

I absolutely loved the two-tone black and red pendant and earrings I bought. I also really appreciated the service; when I brought in some earrings that had become a bit worn, they sent me new ones. Thank you! I highly recommend it.