Vals Sport Cártama

I've been training at Vals Sport Cártama for quite some time now, and I can honestly say it's been one of the best decisions I've made. I'd been a client of Vals Cónsul for almost 10 years, and this new center certainly has nothing to envy in the others. It has very complete and well-maintained facilities, and you can really see the daily work of the entire team to keep it clean, tidy, and running perfectly.

One of the things I like most is the number of activities they offer. There are classes for all tastes and levels: cross training, Zumba, Pilates, yoga, aquagym, aquazumba, and many more. This means you never get bored and always have different options to train depending on the day or how you feel like organizing your workout.

The fitness room is fantastic, with fairly new, modern, and very well-maintained equipment. They also have plenty of space to train comfortably and an outdoor area that, now that the weather is nice, is perfect for doing your own workouts or exercising outdoors. The pool is also fantastic, both for classes and for lap swimming, and being able to relax afterwards in the Turkish bath or sauna makes the experience even better.

Another thing I find incredible is everything included in the membership for the price. Honestly, they offer so many services for so little money compared to other gyms, and if you get the annual plan it's even cheaper. Plus, it gives you access to all Vals Sport centers, which is really convenient for me since I switch them from time to time.

I also want to highlight the staff's service, because in the end, that makes a huge difference. From reception to fitness instructors, pool instructors, maintenance and cleaning staff… everyone is very attentive and friendly. You can tell there's a great atmosphere and that they work hard to make you feel comfortable from day one.

Special mention to Reme, Fabiola, and Jose, who were at reception this afternoon. The three of them were incredibly friendly, pleasant, and attentive to me when I had a problem with the app. They helped me with everything I needed, answered all my questions, and made me feel very well taken care of and supported, as always. It's a pleasure to encounter such friendly and professional people, and I have to say that I've been to several Vals Sport centers, but I can honestly say that the staff at this center has been the best by far. You can see their enthusiasm and the strong team spirit they share.

They also have summer camps for children with tons of activities, extended hours, and constant supervision. I know people who have taken their children to the Easter and winter break camps and they are thrilled with the care and treatment they receive there.

And finally, something that's key for me: the opening hours. Being open from 6 a.m. to midnight makes it so much easier to work out no matter your schedule, because they're also open Saturdays and Sundays, something no one in town did before this gym came along... To put it simply, it's a fantastic, well-rounded center with a great atmosphere, excellent staff, and facilities that far exceed the membership fee. Highly recommended.

New gym. Plenty of staff and very friendly, especially the pool instructors who are great with the children. I've also been to a few classes and they were excellent. The pool is very nice.

The downsides: The weight room should be twice as big as it is, since there are so many members. They should have added another floor and installed more machines.
On the plus side: given the high demand and the short time they've been open, they've already increased the number of classes, put up an outdoor area for activities, and extended their hours so you can go from 6:00 AM. The gym is doing its best, the instructors are very good, the facilities are excellent, with plenty of lockers, showers, and changing rooms for parents with children. All of that is great. But so many people sign up means some classes are impossible to get into, times are overcrowded, etc.

And it would be very important to check the showers. At 7:00 AM, since I shower alone, the water is so hot it's impossible to get in because it's scalding hot. When the pool closes, so many people are showering at the same time that the showers alternate between hot and cold water, intermittently, while you're showering... It would be important to look into this.

Excellent sports center. Spacious, clean, and well-maintained facilities, with equipment in good condition and a variety of activities for all levels. The atmosphere is great, and the professional team stands out for their friendliness, attentiveness, and willingness to help at all times.
Without a doubt, a highly recommended place to train and stay in shape.

First of all, I must say that the staff at the center, from reception to all the instructors, were excellent. HOWEVER, YOU CAN'T ONLY THINK ABOUT MAKING MONEY AND REGISTER A NUMBER OF USERS FAR EXCEEDING THE FACILITY'S CAPACITY. On January 26, 2026, I went to the center to request a cancellation for the following month and to avoid being charged the corresponding monthly fee. They told me that this wasn't possible, that it had to be done before the 25th, and that after that date no changes could be made. I explained that the previous day was a Sunday, and that the center was closed in the afternoon, and that the previous month, on December 27, 2025, they had changed my membership for the following month to a higher rate, as I was signing up for a family plan that included my wife, and they made the change without any problem. Furthermore, with the tariff change in December 2025, I lost the benefits of being a "founding member," which I was never informed about, and for which I paid an additional fee. I explained all of this to the sports center in several emails, and their only response was that, according to the contract, no changes can be made after the 25th of each month. In my last email, I explained that throughout January, it was practically impossible to use the gym, except for long waits for the machines, with queues of several people at each machine, not to mention the overcrowding in the gym activities, which were even dangerous due to the lack of space between 4:30 PM and 8:30 PM on weekdays, Monday through Friday. As proof of all this, they are carrying out several expansions, installing new lockers, and have suspended registrations due to the large number of users who have signed up but for whom the facilities are not yet available. Therefore, I request a refund of my membership fees for January and February 2026. I will file a formal complaint, as I feel cheated, even though it won't do any good. It's the first complaint I've ever filed in my 48 years.

I encourage everyone who has felt this way to file a complaint, and I sincerely hope they resolve the issue so that the residents of our town can finally enjoy a decent sports center.

The gym is generally fine, but the weight room has a significant problem that has gone unresolved for months. In the afternoons, the sun shines directly on several machines, making it very uncomfortable to train because the sun is directly in your face. Furthermore, the temperature is excessively high, with the air conditioning insufficient for the number of people in the room and very little ventilation. This situation affects comfort during workouts and should be addressed to improve the user experience.