We had an excellent experience renting a car from Helle Hollis in Málaga. From the moment we arrived to Málaga airport, the complimentary airport shuttle to their office was quick, smooth and professional.
Both pick-up and drop-off were fast and hassle-free.
The car we got was clean, modern, and exactly as booked. I particularly appreciated the transparent pricing—there were no hidden fees or aggressive upselling for additional insurance, which is unfortunately common with some car rental companies.
The fuel policy was fair. You get the car with a full tank of petrol and you have to pay for it. But, believe it or not, you gonna get reimbursed for every drop of fuel what remained in the car at the drop-off.
According to the size of the petrol tank of the car we rented, we were charged a 100 euros at the pick-up and were reimbursed with 29 euros after drop-off.
Communication before and during the rental was clear, and everything was well organized. Returning the vehicle was just as easy as collecting it, making the end of our trip completely stress-free.
Overall, Helle Hollis offers great value for money, honest service, and a reliable rental experience. I wouldn't hesitate to rent from them again on my next visit to Málaga and would happily recommend them to anyone looking for a trustworthy car rental company.