After requesting many company and personal documents, the rejected their own offer and when I asked for the reason, the salesperson said they prefer not to say. Very unprofessional!
Very good service from Nicolas Perez today . Thanks so much for helping me out....
| Mon | 8:30 AM – 5:30 PM |
|---|---|
| Tue | 8:30 AM – 5:30 PM |
| Wed | 8:30 AM – 5:30 PM |
| Thu | 8:30 AM – 5:30 PM |
| Fri | 8:30 AM – 5:30 PM |
| Sat | Closed |
| Sun | Closed |
Northgate Renting Málaga is a vehicle leasing company offering flexible short-term and long-term rentals for cars, vans, SUVs, and commercial vehicles to businesses, self-employed professionals, and individuals. The company includes maintenance, insurance, and roadside assistance in all contracts with no cancellation penalties.
Western district built around the Parque Tecnológico de Andalucía (PTA), Málaga's technology park, host to companies including IBM, Oracle and Vodafone. Beyond the tech park, Campanillas keeps the character of an Andalusian village, with its own town hall office, market and the Roman Villa de la Estación. The Guadalhorce river runs through it. Reached from the centre via the A-357 in about 20 minutes by car, or by bus lines 25 and 26.
After requesting many company and personal documents, the rejected their own offer and when I asked for the reason, the salesperson said they prefer not to say. Very unprofessional!
Very good service from Nicolas Perez today . Thanks so much for helping me out....
Ok
The parking reception is fantastic. Inma is very friendly and a true professional, providing all the explanations you need. The workshop manager is also very professional, and if there's an emergency, they'll help you, but with some reservations!
That's the good part! The bad part is the customer service at the office. It's like we're begging, not customers. They answer the phone reluctantly and don't offer easy solutions.
For a broken mirror, we waited months. When our first appointment finally arrived, it turned out they ordered the wrong mirror or received the wrong one. Instead of offering a quick solution, since it wasn't the customer's fault, they told us we had to make another appointment! A vehicle shouldn't be on the road putting the driver at risk!
You need to improve here. For urgent issues like burnt-out bulbs, broken mirrors, etc., which affect road safety, there needs to be a rapid response protocol, because they don't even offer a replacement vehicle!
We have several vehicles with them and honestly, everything has been great—fast, attentive, and always providing excellent service.
María is our manager and is always available and responds quickly. The women in the office are also wonderful; one of them, with curly hair and glasses, is a real sweetheart.
I'm very happy with them.
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