Fantastic service! The best experience I've had with this kind of service in Spain since I moved here 4 years ago. Carlos is a lovely person - very kind, nice to talk to, yet also very professional and efficient and great at his job.
We arranged a day for him to visit, and he looked at both my washing machine and my fridge/freezer. He fixed my fridge/freezer right then and there, and advised me on my washing machine (considering the cost of the part needed, it's probably better for me to buy a new one).
I was prepared to explain in Spanish and then realised I didn't need to - Carlos' English is perfect (even if he doesn't realise it!). I also found the price very fair.
Will definitely call again when something else breaks. Thanks so much for everything!