Clínicas Guadalhorce - Cártama Estación

Really disappointing experience here. We explained that the patient needed special considerations and we're told this would pose no problem. When we showed up to the appointment, the doctor was helpful but completely unaware of our previous agreement.
The patient needed a series of visits with different treatments and the first visit was cancelled. The dentist did not know about the first cancelled appointment so when we showed up for what we thought was a rescheduled visit he thought it was the second visit in a series. It seems the receptionist do not note anything down or communicate properly with the medical team.

Clean premises and very friendly and helpful staff. Easy to communicate via whatsapp. Parking across the road. Thank you

First of all:

They will ask you to send them an email to.....@...
I sent the email they asked me for 1 month ago and I am still waiting for a response.

What makes me angry is when I look in the mirror and see that what I have paid to this clinic I did not get results.

A total disaster.

Look for other specialists but avoid doing aesthetic treatments there.

On 02/26/2024 I paid this clinic for the Harmonyca treatment performed by Dr. Paula Robles. The treatment is a collagen inducer, so it acts progressively and the results are seen after 90 days.

On May 27/05/2024 I visited the clinic for a check-up, after 91 days since the treatment was performed, in which a new doctor examined me to check the results, confirming herself that the results had not been satisfactory and she would have proceeded differently for an optimal result giving options for new treatments.

Furthermore, the aesthetic medicine consultant Olga tells you what you want to hear before payment and after paying, after the disastrous results, the new doctor concludes by saying that this treatment can work for some people and not others. This information is saved after having paid, waiting 3 months and not getting a result.

The before and after photos are the same since it hasn't worked for me.

Whether it works or not, the answer the clinic gives you is that you are responsible for having signed a contract that clearly says that you may or may NOT obtain the expected result.

In other words, the clinic washes its hands, it does not care about the result or whether the client is satisfied.

I have been going here for a couple of years now. Great staff and service always offering the best advice of what would work best for you..and they have good offers at times. Highly recommended 👌

We went without an appointment to the dentist as a tooth fell out and got seen to straight away, got a free x-ray and consultation. Everyone was very nice and profesional, definitely will be going back