I bought a hoodie and a set of 4 boxers. Five minutes after leaving the shop I realized that spanish size is usually a little bit smaller and I returned to the shop and wanted to change the size of boxers. The seller refused to do that - she told me that according to the policy, underwear cannot be subject to changes. It was obvious that I could not use it. It's a shame for the brand - It is not a policy, definitely it is a lack of good will. It was one of the situations in which you could test whether the other party was reliable. I strongly reccommend to avoid this shop. Total failure.